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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Garces

September 17, 2026

5  out of  5
rating by Martha Garces
"It was a great experience, Jaine was really nice and polite and help me through the car insurance steps. 10/10"
We responded:
"Hi Martha, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Baxter’s team.  Please reach out to us if any questions come up!  - Scott Baxter’s Insurance Team "
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Michael Shaw

September 16, 2026

5  out of  5
rating by Michael Shaw
"Very helpful solved all of my problems ."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "
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David Siera

September 15, 2026

5  out of  5
rating by David Siera
"It's been a pleasure to work with this office. Janie is great."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Carol Phillips

September 14, 2026

5  out of  5
rating by Carol Phillips
"State Farm and Scott been my agent for years"
We responded:
"Thank you 🙏🏻"
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Samuel Smith

September 11, 2026

5  out of  5
rating by Samuel Smith
"Scott and his staff are top shelf---I have been with them for many years and have always been taken care of promptly, and efficiently."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Aldojr daole

September 9, 2026

5  out of  5
rating by Aldojr daole
"Janie it's been our insurance person for couples of years now and everything it's been great, she acts quickly to any problem or if we need any info about policies, highly recommended her and very please with his service provide to my family."
We responded:
"Thank you so much for the 5 stars, Aldojr! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Veronica lagunas

September 9, 2026

5  out of  5
rating by Veronica lagunas
"I had such a great experience working with Nanci at State Farm! She was incredibly patient, helpful, and took the time to answer all of my questions and address every concern I had. She was able to help me lower my car insurance, get me an awesome rate on life insurance, and also provide me with a great home insurance rate.

Nanci made the whole process so easy and stress-free. You can truly tell that she cares about her customers and wants to make sure they get the best coverage and rates possible. I’m so thankful for all her help and definitely recommend Nanci to anyone looking for insurance!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "
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Maria Rendon

September 8, 2026

5  out of  5
rating by Maria Rendon
"Muy amable todos en esta oficina. Nos tratan como familia y Nanci me explico todas mis coberturas en detalle."
We responded:
"Hi Maria, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Scott Baxter "
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Amanda Nunez

September 8, 2026

5  out of  5
rating by Amanda Nunez
"Muy buena oficina. Siempre me ayudan. Janie y Arlysse son excellentes"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Paul Martin

September 8, 2026

5  out of  5
rating by Paul Martin
"It has been a pleasure having Scott as my insurance agent for the pass few years. He is extremely helpful and checks in to make sure all is well. Unlike my last experience. Thanks Scott and I look forward to the continued relationship."
We responded:
"Hi Paul, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Scott Baxter "
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maryjane ramos

September 7, 2026

5  out of  5
rating by maryjane ramos
"best customer service ever!!!!!!! Nanci explained all the coverages to me and helped me save money."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
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Diana Lagunas

September 4, 2026

5  out of  5
rating by Diana Lagunas
"I had a great experience getting help with my auto insurance. They were able to find ways to lower my rate and save me money while still making sure I had the coverage I needed. The process was easy, quick, and they were very helpful and professional throughout. I really appreciate the time and effort Nanci put into helping me save. Highly recommend"
We responded:
"Diana, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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jj Saldi

September 4, 2026

5  out of  5
rating by jj Saldi
"Great experience with my home insurance. The process was easy, everything was explained clearly, and the service was professional from start to finish. They helped me get the coverage I needed at a good price and made everything stress-free. I definitely recommend Nanci to anyone looking for reliable home insurance and great customer service"
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Baxter’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Baxter’s Insurance Team "
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Judith Colegio

September 4, 2026

5  out of  5
rating by Judith Colegio
"Nanci was absolutely awesome! She provided excellent customer service and was so friendly, helpful,and professional."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "
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Eduardo Flores

September 4, 2026

5  out of  5
rating by Eduardo Flores
"Like a good neighbor Janie from State Farm is there! Hahaha I love the service that Janie provides. I hardly call my insurance agent but when I call my questions and or problems get resolved quickly."
We responded:
"Thank you for the 5-star review, Eduardo! We’re proud to serve the Houston community and truly appreciate your support. "
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Carina De la rosa

September 3, 2026

5  out of  5
rating by Carina De la rosa
"Everyone in Scott’s office treats me like family. Nanci is my go-to person because she’s always so kind and goes above and beyond to help me. She takes the time to explain everything to me and my family, makes sure we understand, and never makes us feel rushed. I truly appreciate how caring and patient she is. She’s definitely one of the reasons I always feel comfortable coming to the office."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Houston to know you had such a great experience with us. "
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Natalie Ochoa

September 1, 2026

5  out of  5
rating by Natalie Ochoa
"Great service, Agent Nanci Evaristo was the absolute best at helping me find the best fit for
me! Awesome customer service and communication from Nanci
If you need someone absolutely ask for Nanci Evaristo"
We responded:
"Thank you for the 5-star review of Scott Baxter’s team - we really appreciate your kind words! "
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Frank Lopez

September 1, 2026

5  out of  5
rating by Frank Lopez
"Thanks for helping me out and answering my questions"
We responded:
"Frank, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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James Anthony Robinson

August 31, 2026

5  out of  5
rating by James Anthony Robinson
"This office is great! I have been here for years. They really take care of me."
We responded:
"Thanks so much for the fantastic rating, James! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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r r

August 25, 2026

5  out of  5
rating by r r
"Good customer service much more affordable or coverage options than other companies."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Joshua Cherukara

August 21, 2026

5  out of  5
rating by Joshua Cherukara
"Working with Janie was nothing but amazing. She gave a great quote and made the process as simple as possible."
We responded:
"Thank you for the 5-star review of Scott Baxter’s team - we really appreciate your kind words! "
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Alan Paris

August 19, 2026

5  out of  5
rating by Alan Paris
"Scott was very attentive to my needs and went over my current plans showing me where I had enough coverage and where I might need more. He also mentioned something I could do to save money on my premium. He made sure and answered all of my questions."
We responded:
"Alan, thank you for the amazing review! Our Houston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Scott Baxter, your State Farm Agent "
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Sindia Vences

August 17, 2026

5  out of  5
rating by Sindia Vences
"I enjoy working with this agency. They help me safe lists of money on my car and home insurance."
We responded:
"Hi Sindia, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Scott Baxter, Your State Farm Agent "
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Mary Segovia

July 29, 2026

5  out of  5
rating by Mary Segovia
"Excelente atención..."
We responded:
"Wow, thank you for the 5-star review, Mary! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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louis rivas

July 29, 2026

5  out of  5
rating by louis rivas
"Janie was absolutely amazing throughout our home-buying journey. She was professional, responsive, and truly cared about helping us every step of the way. She was a key reason we were able to get into our new home, and we couldn’t be more grateful. I highly recommend Janie to anyone looking for an insurance agent who genuinely goes above and beyond!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "