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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Segovia

July 29, 2026

5  out of  5
rating by Mary Segovia
"Excelente atención..."
We responded:
"Wow, thank you for the 5-star review, Mary! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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louis rivas

July 29, 2026

5  out of  5
rating by louis rivas
"Janie was absolutely amazing throughout our home-buying journey. She was professional, responsive, and truly cared about helping us every step of the way. She was a key reason we were able to get into our new home, and we couldn’t be more grateful. I highly recommend Janie to anyone looking for an insurance agent who genuinely goes above and beyond!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Mark Garcia

July 24, 2026

5  out of  5
rating by Mark Garcia
"He is easy to work with very knowledgeable and a great help when it comes to finances are ensuring your vehicles our property"
We responded:
"Thanks so much for the fantastic rating, Mark! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alvin Cherukara

July 24, 2026

5  out of  5
rating by Alvin Cherukara
"Janie was straight forward and quick to close me! I was able to get a reasonable rate compared to other agents charging me way too much just for liability!! Thank you for making the process simple and forgiving."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
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Victorina Juarez

July 7, 2026

5  out of  5
rating by Victorina Juarez
"I’m very happy with this company they always help me to resolve all my claims And they are very nice at The agency especially Janie and Arlise"
We responded:
"Victorina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott Baxter’s Team here in our Houston office. "
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Dulce T

July 6, 2026

5  out of  5
rating by Dulce T
"Janie was so helpful! Thank you for your help!"
We responded:
"Dulce, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Gabriella Almaguer

June 24, 2026

5  out of  5
rating by Gabriella Almaguer
"I have worked with Janie for 10+ years. She is very knowledgeable and has the best customer service. I would highly recommend her!!"
We responded:
"Thanks so much for the fantastic rating, Gabriella! We are so glad you had a positive experience with us here on State Farm Agent Scott Baxter’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Mirna Hernández

June 15, 2026

5  out of  5
rating by Mirna Hernández
"Muy buen servicio al cliente de parte de la señora Janie. Se los recomiendo"
We responded:
"Thank you so much for the 5-star rating, Mirna! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Rigoberto Zúñiga

June 15, 2026

5  out of  5
rating by Rigoberto Zúñiga
"Muy buena oficina, la señorita Janie siempre me ayuda y muy amable"
We responded:
"Rigoberto, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Scott Baxter’s Team here in our Houston office. "
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Rocio Garza

June 12, 2026

5  out of  5
rating by Rocio Garza
"Me gusta mucho el trato que me dan cuando voy a la oficina todos muy amables Janie and Arlysse"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Scott Baxter’s Team! We deeply appreciate your kind words here in Houston . "
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Stephen Wehr

June 12, 2026

5  out of  5
rating by Stephen Wehr
"Agent Scott Baxter and in particular Janie Gomez were very helpful combing all my policies and giving me a great rate."
We responded:
"Thank you for the 5-star review, Stephen! Here on State Farm Agent Scott Baxter’s Team, we are proud to serve our community and appreciate your recognition. "
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Oscar Romero

May 27, 2026

5  out of  5
rating by Oscar Romero
"Buen servicio, muy amable la señora Jenny"
We responded:
"Thank you so much for the 5-star rating, Oscar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Clara Moreno

May 27, 2026

5  out of  5
rating by Clara Moreno
"Muy buena atención al cliente. Hemos estado con esta oficina por muchos ańos y nunca nos han fallado. Siempre que vamos con un problema Janie y Arlysse lo resuelven."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Houston to know that you had such a wonderful experience with us here on State Farm Agent Scott Baxter’s Team."
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Juan Penado

May 27, 2026

5  out of  5
rating by Juan Penado
"Muy buena oficina, siempre me ayudan las muchachas. Son muy amables"
We responded:
"Thank you for the amazing review, Juan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Josie Valdez

May 26, 2026

5  out of  5
rating by Josie Valdez
"Great Office"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Scott Baxter’s Team! We deeply appreciate your kind words here in Houston . "
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Sonya Anderson

May 20, 2026

5  out of  5
rating by Sonya Anderson
"Scott and staff always make suggestions on what I need to do to lower my vehicle and home insurance. The drive safe and save helps with lowering my vehicle insurance. Make a few affordable upgrades to lower home insurance and they send items for home safety."
We responded:
"We are grateful for your 5-star review, Sonya! Thanks for taking a moment to share your positive rating of State Farm Agent Scott Baxter’s Team here in Houston . "
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Elva Rodriguez

May 13, 2026

5  out of  5
rating by Elva Rodriguez
"Muy buen servicio de las muchachas"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Scott Baxter’s Team here in Houston . "
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Julie Archer

April 14, 2026

5  out of  5
rating by Julie Archer
"They are a great team, and never seem to tire of my questions, no matter how many times I forgot the answer."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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marina oliver

April 8, 2026

5  out of  5
rating by marina oliver
"Jaine da buen servicio. Les recomiendo esta oficina"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Alejandro Galindo

April 1, 2026

5  out of  5
rating by Alejandro Galindo
"Been with them for 10 years and always receive excellent service
Staff friendly and professional,
5 stars to Janie Gomes"
We responded:
"Alejandro, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jared Ibarra

March 30, 2026

5  out of  5
rating by Jared Ibarra
"I can’t recommend Arlysse enough for anyone looking for a reliable insurance agent. She is incredibly well-informed on the wide variety of policies they offer and is always available to answer questions or talk through options. What sets her apart is her genuine desire to help people; she consistently does her best to find the most affordable coverage rather than trying to upsell at every turn. That level of honesty is hard to come by nowadays. I trust her completely and would refer any family or friends to her for their insurance needs."
We responded:
"Jared, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Baxter’s Team—we are always here to help!"
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Andrea Reyna

March 30, 2026

5  out of  5
rating by Andrea Reyna
"Arlysse was a pleasure to work with and did an excellent job explaining everything we needed for our auto and home insurance. We truly appreciate her help in insuring both me and my children.

I often refer my extended family and friends to her as well — she is highly recommended!

Thank you, Arlysse!"
We responded:
"Andrea, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Scott Baxter’s Team is just a call or email away!"
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Caleb Johnson

March 25, 2026

5  out of  5
rating by Caleb Johnson
"This place is good definitely a 5 star business definitely worth it and I recommend you to go and Janie is the best must go see her she helps with everything and help me get through all the stress and roadblocks and you should definitely go see them they are the best 1/10 I must recommend to go again!"
We responded:
"Thank you for the fantastic review, Caleb! We are always here to help with your insurance needs here in Houston . "
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Josue Gomez

March 16, 2026

5  out of  5
rating by Josue Gomez
"Good service"
We responded:
"Thank you for taking the time to leave such a great review, Josue. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Carolina Grande

Carolina Grande

March 16, 2026

5  out of  5
rating by Carolina Grande
"Buen Servicio con Janie"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Scott Baxter’s Team. "