Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felipe Aguilar

Felipe Aguilar

October 30, 2026

4  out of  5
rating by Felipe Aguilar
"Very helpful 👌"
We responded:
"Felipe, thank you for your great review! We truly appreciate your feedback and are so glad you had a positive experience with us here at Scott Baxter’s insurance office. "
Profile photo of rosangeles peña

rosangeles peña

October 30, 2026

5  out of  5
rating by rosangeles peña
"Muy bien servicio con Janie. Les recomiendo que vayan con ella"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Julia Peralta

Julia Peralta

October 30, 2026

5  out of  5
rating by Julia Peralta
"I haven’t had a good experience with an insurance agency in a long time. Typically I feel like that tell you what you want to hear just to get you to switch over, they won’t answer your questions straight forward and there is always something hiding. But when calling to get more information today it was such an easy and stress free experience. I got to talk to Nanci and she answered all my questions no hassle. She even answered the questions I had lined up before I could even ask them.she was very kind and she didn’t mind explain how switching over would work and the different kinds of insurance I can get and what those cover! What a great experience! 10/10"
We responded:
"Thank you for the 5-star review of Scott Baxter’s team - we really appreciate your kind words! "
Profile photo of Teresa Evaristo

Teresa Evaristo

October 29, 2026

5  out of  5
rating by Teresa Evaristo
"Gracias Nanci por ayudarme con mis seguros. Todos son muy amables y hablan español. Me explicaron mis coberturas y se tomaron su tiempo en ayudarme."
We responded:
"Teresa, thank you for the amazing review! Our Houston insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Scott Baxter, your State Farm Agent "
Profile photo of Valerie Espinoza

Valerie Espinoza

October 29, 2026

5  out of  5
rating by Valerie Espinoza
"Highly recommend State Farm and specifically Nanci Evaristo as an agent. She has guided us through all of our options to make sure we understood clearly and still made everything affordable for us!
Would absolutely recommend to anyone!"
We responded:
"Thank you for the 5-star review, Valerie! We’re proud to serve the Houston community and truly appreciate your support. "
Profile photo of Miguel Ochoa

Miguel Ochoa

October 29, 2026

5  out of  5
rating by Miguel Ochoa
"Todos en la oficina son muy amables. Nanci me atendió y me explico mis coberturas en detalle. Les recomiendo aquí te hacen sentir en familia."
We responded:
"Thank you so much for the 5 stars, Miguel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Yesenia Palomo

Yesenia Palomo

October 29, 2026

5  out of  5
rating by Yesenia Palomo
"I had a wonderful experience working with Nanci! She was very helpful, professional, and knowledgeable throughout the entire process. She took the time to answer my questions, explain everything clearly, and make sure I felt confident in my insurance decisions. Her customer service was excellent, and I truly appreciate how easy she made everything. I highly recommend Nanci to anyone looking for an insurance agent who genuinely cares about her clients!"
We responded:
"Thank you so much for your kind review, Yesenia!  If you need insurance assistance, we are just an email or call away! - Scott Baxter, your State Farm Agent   "
Profile photo of Houston Photo Booth Y Photobooth LLC

Houston Photo Booth Y Photobooth LLC

October 29, 2026

5  out of  5
rating by Houston Photo Booth Y Photobooth LLC
"Nanci has been incredibly patient and informative throughout the entire process. I highly recommend her services!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Houston. "
Profile photo of Jazzy Stephens (Jazzy Jay)

Jazzy Stephens (Jazzy Jay)

October 28, 2026

5  out of  5
rating by Jazzy Stephens (Jazzy Jay)
"Great office! Come see them!"
We responded:
"Hi Jazzy, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Baxter’s team.  Please reach out to us if any questions come up!  - Scott Baxter’s Insurance Team "
Profile photo of Nataly Marin

Nataly Marin

October 27, 2026

5  out of  5
rating by Nataly Marin
"Had the best experience! Due to Nanci she helped me understand what plan I was getting. What are the benefits of the plan. What comes with the car insurance. The service she provides is amazing and straightforward. She answered all my questions and even gave me more information on what else I can get. Definitely will be looking forward to working with her more."
We responded:
"Hi Nataly, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Scott Baxter "
Profile photo of Nina Rivera

Nina Rivera

October 27, 2026

5  out of  5
rating by Nina Rivera
"I had a great experience working with Nanci at State Farm! She was incredibly helpful, professional, and patient throughout the entire process. She provided me with so much valuable information that I wasn’t even aware of before, took the time to explain everything clearly, and made sure I understood my options. She went above and beyond to ensure I had the best policy and pricing for my needs. I truly appreciate her honesty, knowledge, and excellent customer service. It’s refreshing to work with someone who genuinely cares about helping her customers and making sure they get the best value. I highly recommend Nanci to anyone looking for an insurance agent who truly goes the extra mile!"
We responded:
"Thank you so much for the 5 stars, Nina! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Ebony Seymoure

Ebony Seymoure

October 26, 2026

5  out of  5
rating by Ebony Seymoure
"Janie was very pleasant and knowledgeable. She assisted me with changing my auto and homeowners insurance. The process was simple and she guided me through every step."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of My angel

My angel

October 23, 2026

5  out of  5
rating by My angel
"Jaime and Alyse were extremely helpful with all of my questions and made me feel comfortable speaking with them I recommend State Farm to friends and family."
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Baxter’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Baxter’s Insurance Team "
Profile photo of Jason Clark

Jason Clark

October 23, 2026

5  out of  5
rating by Jason Clark
"Great experience! All my questions were answered and they were very helpful!!!"
We responded:
"Hi Jason, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Baxter’s team.  Please reach out to us if any questions come up!  - Scott Baxter’s Insurance Team "
Profile photo of Meghan Mushinski

Meghan Mushinski

October 20, 2026

5  out of  5
rating by Meghan Mushinski
"They always are politely and timely. They are good about following up and helping you not miss payments. They make sure you’re getting the policy you need."
We responded:
"Meghan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Gabriela Reyes

Gabriela Reyes

October 20, 2026

5  out of  5
rating by Gabriela Reyes
"Nanci Evaristo was amazing! She was super helpful and made everything easy. Great service and such a great experience working with her. Highly recommend!"
We responded:
"Thank you so much for the 5 stars, Gabriela! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Pedro

Pedro

October 18, 2026

5  out of  5
rating by Pedro
"Nanci me ayudo ahorrar dinero y se tomo el tiempo de explicarme todo."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Profile photo of María

María

October 18, 2026

5  out of  5
rating by María
"Nanci fue muy amable y me ayudó ahorra dinero."
We responded:
"Hi María, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Baxter’s team.  Please reach out to us if any questions come up!  - Scott Baxter’s Insurance Team "
Profile photo of Adriana Taranto

Adriana Taranto

October 13, 2026

5  out of  5
rating by Adriana Taranto
"Excellent customer service services"
We responded:
"Adriana, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Houston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Scott Baxter and Team "
Profile photo of Cindy Escobar

Cindy Escobar

October 12, 2026

5  out of  5
rating by Cindy Escobar
"Thank you, Nancy, for your help! You guys always help when needed. I appreciate you help,"
We responded:
"Thank you so much for the 5 stars, Cindy! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of David Ibarra

David Ibarra

October 12, 2026

5  out of  5
rating by David Ibarra
"Nanci Y Janie siempre son muy amables. Gracias!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
Profile photo of Maria Sandoval

Maria Sandoval

October 11, 2026

5  out of  5
rating by Maria Sandoval
"Hace poco regrese a State Farm. Desde mi regreso el servicio que é recibido de Janie y el Sr. Scott ha sido excelente. Los recomiendo."
We responded:
"Muchisimas gracias Mrs Sandoval!"
Profile photo of Daniel Delgado

Daniel Delgado

October 10, 2026

5  out of  5
rating by Daniel Delgado
"Mrs. Gomez has been an exceptional and excellent agent who always goes above and beyond to make me a happy client. I have never came across an issue conducting business with this location and a lot of credit goes to the team in charge. Even when they are out of office, they make sure that I have my documents as fast as possible! I could not imagine switching provider and risking a hassle. Mr. Baxter is also an exceptional person! This team is just great, they treat you as family, and make me feel very appreciated, I go to them for all of my needs."
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Baxter’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Baxter’s Insurance Team "
Profile photo of Liz B

Liz B

October 9, 2026

5  out of  5
rating by Liz B
"Thank you Nanci 🙏🏻 god bless you"
We responded:
"Liz, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Scott Baxter and Team "
Profile photo of Laurie McCurry

Laurie McCurry

October 6, 2026

5  out of  5
rating by Laurie McCurry
"Nanci Evaristo with State Farm has done a great job getting our ins set up"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "