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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bonnie Patterson

October 5, 2026

5  out of  5
rating by Bonnie Patterson
"Efficient, friendly, and quick!"
We responded:
"Hi Bonnie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Scott Baxter "
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Blanca Ramirez

October 2, 2026

5  out of  5
rating by Blanca Ramirez
"Good service by these ladies! Janie is excelent"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "
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Esmeralda Peralta

October 2, 2026

5  out of  5
rating by Esmeralda Peralta
"Janie was amazing to work with! She made the entire process quick and easy and helped us get a great rate. She was very helpful, responsive, and took the time to answer any questions we had. We really appreciate everything she did for us and would definitely recommend her to anyone looking for insurance!"
We responded:
"Esmeralda, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Edgar Evaristo

October 2, 2026

5  out of  5
rating by Edgar Evaristo
"Nanci took the time to look into what I thought I had insured elsewhere and was able to find that I was throwing money away. They offered great coverage with StateFarm. Thank you Nanci!"
We responded:
"Thank you for the 5-star review of Scott Baxter’s team - we really appreciate your kind words! "
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Wilmer Zulet6a

September 30, 2026

5  out of  5
rating by Wilmer Zulet6a
"Buen servicio por esta agencia- recomiendo a Janie Gomez"
We responded:
"Thank you for the 5-star review, Wilmer! We’re proud to serve the Houston community and truly appreciate your support. "
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wilmer zuleta

September 30, 2026

5  out of  5
rating by wilmer zuleta
"Excelente servicio por Janie Gomez. Se los recomiendo"
We responded:
"wilmer, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Houston insurance team! - Your State Farm Agent, Scott Baxter "
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Jeanene Gonzales

September 28, 2026

5  out of  5
rating by Jeanene Gonzales
"I have had insurance here for a while customer service has always been a great experience. Arlysse was very professional and exceptional customer service and she’s always ready to help !!! Thank you. !"
We responded:
"Thank you so Much Jeanine!"
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Christopher Berlinger

September 25, 2026

5  out of  5
rating by Christopher Berlinger
"Nancy with State Farm helped me this morning to resolve an issue with one of my policies in a very short period of time. She was very responsive and friendly. Thank you again Nancy!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Jeremy Ferguson

September 25, 2026

5  out of  5
rating by Jeremy Ferguson
"Janie is THE best! She has never skips a beat when a situation arises no matter how large or small it is! As soon as I see her name on my phone or email, I know it’s “problem solved” before she knows what the problem is! Thank you Janie!"
We responded:
"Thank you so much for the 5-star rating, Jeremy! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Scott Baxter "
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Ryan Ibarra

September 24, 2026

5  out of  5
rating by Ryan Ibarra
"Exceptional service!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Houston. "
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Martha Garces

September 17, 2026

5  out of  5
rating by Martha Garces
"It was a great experience, Jaine was really nice and polite and help me through the car insurance steps. 10/10"
We responded:
"Hi Martha, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Scott Baxter’s team.  Please reach out to us if any questions come up!  - Scott Baxter’s Insurance Team "
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Michael Shaw

September 16, 2026

5  out of  5
rating by Michael Shaw
"Very helpful solved all of my problems ."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "
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David Siera

September 15, 2026

5  out of  5
rating by David Siera
"It's been a pleasure to work with this office. Janie is great."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Carol Phillips

September 14, 2026

5  out of  5
rating by Carol Phillips
"State Farm and Scott been my agent for years"
We responded:
"Thank you 🙏🏻"
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Samuel Smith

September 11, 2026

5  out of  5
rating by Samuel Smith
"Scott and his staff are top shelf---I have been with them for many years and have always been taken care of promptly, and efficiently."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Keiry Quinteros

September 10, 2026

5  out of  5
rating by Keiry Quinteros
"Great communication. Great services. I love the attention i always received at States Farms"
We responded:
"Keiry, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Houston. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Scott Baxter and Team "
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Aldojr daole

September 9, 2026

5  out of  5
rating by Aldojr daole
"Janie it's been our insurance person for couples of years now and everything it's been great, she acts quickly to any problem or if we need any info about policies, highly recommended her and very please with his service provide to my family."
We responded:
"Thank you so much for the 5 stars, Aldojr! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Veronica lagunas

September 9, 2026

5  out of  5
rating by Veronica lagunas
"I had such a great experience working with Nanci at State Farm! She was incredibly patient, helpful, and took the time to answer all of my questions and address every concern I had. She was able to help me lower my car insurance, get me an awesome rate on life insurance, and also provide me with a great home insurance rate.

Nanci made the whole process so easy and stress-free. You can truly tell that she cares about her customers and wants to make sure they get the best coverage and rates possible. I’m so thankful for all her help and definitely recommend Nanci to anyone looking for insurance!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "
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Maria Rendon

September 8, 2026

5  out of  5
rating by Maria Rendon
"Muy amable todos en esta oficina. Nos tratan como familia y Nanci me explico todas mis coberturas en detalle."
We responded:
"Hi Maria, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Scott Baxter "
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Rosa Nunez

September 8, 2026

5  out of  5
rating by Rosa Nunez
"Muy buena oficina. Siempre me ayudan. Janie y Arlysse son excellentes"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Paul Martin

September 8, 2026

5  out of  5
rating by Paul Martin
"It has been a pleasure having Scott as my insurance agent for the pass few years. He is extremely helpful and checks in to make sure all is well. Unlike my last experience. Thanks Scott and I look forward to the continued relationship."
We responded:
"Hi Paul, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Houston.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Scott Baxter "
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maryjane ramos

September 7, 2026

5  out of  5
rating by maryjane ramos
"best customer service ever!!!!!!! Nanci explained all the coverages to me and helped me save money."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Houston insurance team. "
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Diana Lagunas

September 4, 2026

5  out of  5
rating by Diana Lagunas
"I had a great experience getting help with my auto insurance. They were able to find ways to lower my rate and save me money while still making sure I had the coverage I needed. The process was easy, quick, and they were very helpful and professional throughout. I really appreciate the time and effort Nanci put into helping me save. Highly recommend"
We responded:
"Diana, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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jj Saldi

September 4, 2026

5  out of  5
rating by jj Saldi
"Great experience with my home insurance. The process was easy, everything was explained clearly, and the service was professional from start to finish. They helped me get the coverage I needed at a good price and made everything stress-free. I definitely recommend Nanci to anyone looking for reliable home insurance and great customer service"
We responded:
"Thank you so much for your wonderful feedback of us here at Scott Baxter’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Scott Baxter’s Insurance Team "
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Judith Colegio

September 4, 2026

5  out of  5
rating by Judith Colegio
"Nanci was absolutely awesome! She provided excellent customer service and was so friendly, helpful,and professional."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Scott Baxter’s team. "